Home

Products

Support

LogMate
GrafxMate
Support Request
Product Updates LogMate -
PROdirect -
PROfusion -
GrafxMate Plus -

Product Registration
File Uploads


What's New

Contact Us

About Us

SUPPORT

LogMateŽ Alarm Management Software

 

LogMate Update Request

Complete the form below to submit your update request for LogMate v7.20 or TiPSView™ v4.10.

 

LogMate 7.20 and TiPSView 4.10 Updates Now Available
Newest versions 64-bit compatible

 

LogMate, the industry's most compatible alarm management software, releases updates to several components and announces 64-bit platform compatibility.

 

Beginning with LogMate 7.20 and TiPSView 4.10, all versions will operate on both 32-bit and 64-bit operating systems. The end date for support of the 32-bit platform has not been scheduled.

 

Current ESS subscribers may install the 32-bit updates at no charge. If the 64-bit version is desired, please contact the TiPS sales team at 512-863-3653 or sales@tipsweb.com for more information. A pre-migration checklist to 64-bit operating systems may be downloaded here.

 

Benefits of migrating your LogMate and TiPSView software to a 64-bit platform include:

  • Reduction of memory constraints. 64-bit SQL Server is now supported at up to 64 GB of memory.
  • More users can be added because of higher availability of memory.
  • Analyses return data faster by caching more data in short term memory, allowing reports to run more efficiently.

 

TiPSView
ACE Activity Overview Analysis:  Enhanced to include steady state and flood analysis by alarm count, providing the user with more detailed information, aiding and expediting decision making.
Capture:  The Capture link now turns red when new Capture messages are received, such as port errors.
Duration Analysis:  A correct error message is now displayed if a stale alarm’s time duration is an extremely large number.

 

LogMate
Capture:  OLEDB ports now feature a Sybase option.

 

 

Applying for the latest LogMate or TiPSView update is the easiest way to take advantage of the latest features and functionality. Simply fill out and submit the form below, and we will reply with download instructions. If you prefer a new CD, simply check the box in the form below. If you are unsure if your LogMate license qualifies for a free update, complete the form and we will follow up with you on your status.

The current version numbers are:
LogMate - 7.20 (Capture, Signal)
TiPSView - 4.10 (netView, ACE, Alarm KB, TRAC)

Required fields are marked with a "*".



Send the update on CD? Yes. Please send update on CD.
Contact you about seminar? Yes. Please contact me about an online seminar covering the update features.
Name: *
Company: *
Address: *
City: *
State/Province:
Postal Code: *
Country: *
Phone: *
Fax:
Email: *
Manufacturer of Automation System: *
Model of Automation System: *
LogMate Serial Number: *
LogMate Version: *
TiPSView Serial Number: *
TiPSView Version: *
Additional Information: