Careers
Who is TiPS, Incorporated?
TiPS is a leading developer of software solutions for the global industrial process control industry, including products for process alarm management and OPC connectivity. Our team leverages the latest in Microsoft and .NET technologies to deliver an enhanced user experience with full-featured solutions that are easy to deploy and use. Our product is constantly evolving to include the most innovative technology to provide our customers with the best and most usable data and features. TiPS may be a small organization, but we have a strong worldwide reputation for innovation and personal service.
What we do:
- Develop and implement best-in-class alarm management solutions for the process control industry.
- Value individual contributions, superior product quality and exceptional customer support.
Why you want to join our team:
- We offer an exciting, fast paced and fun work environment, comprehensive benefits package, generous paid leave and best of all, an atmosphere that encourages and rewards innovative ideas.
- We value individual contributions, superior product quality and exceptional customer support.
- We are located in Georgetown, Texas and offer a relaxed work environment.
- Our product helps save lives and prevent environmental damage.
Thanks for considering a position with TiPS Incorporated!
We currently have three open positions:
Sr. Sales Representative
Sr. Software Engineer
Field Service Engineer
Senior Sales Representative
General Summary of Responsibilities
Responsible for managing accounts through direct customer contacts and external partners to sell TiPS products worldwide. You will be required to sell our software and services through effective management of sales incentives, career development, reporting mechanisms, and one-to one relationship building.
Participate in the design and help recommend sales programs, along with short and long-term sales strategies. Evaluate and implement appropriate new sales techniques to increase company's sales volume. May recommend product or service enhancements to improve customer satisfaction and sales potential. Ensure projects are completed on time and within budget.
Participates in the forward direction of product development through customer feedback and knowledge of customer’s use of our products.
Candidate Qualities
- Minimum of four years of selling software or technology based sales experience while carrying sales quotas and meeting and/or exceeding those pre-defined quotas. Selling process automation and technology is a plus. Process Industry work experience is a plus.
- Previous experience in demonstrating technical software packages, including the ability to relate features and functions to the needs and benefits that are important to the prospect. Understanding networking architecture and software licensing is a plus.
- Demonstrated ability to identify personnel key to decision making in sales processes; strong account management.
- The successful candidate will be an energetic and highly skilled professional.
- Have interest and ability to develop and maintain sales and marketing strategies for industrial verticals.
- Ability to understand motivations for a sale, influences to a sale and to diagnose and capture lessons learned from sales lost to competition.
- Demonstrated ability to incorpate lessons learned and subject matter, critical to a sale, into sales process.
- Must possess strong knowledge of personal computer software. Knowledge of Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Power Point and other common business software packages is essential. Understanding of Microsoft SQL and/or Microsoft Access is a plus.
- Must be comfortable with Internet communication technologies such web presentation, SKYPE, email, etc.
- Must possess the ability to travel in an organized manner, nationally and internationally. Passport essential. Legal ability to travel is required.
- Ability to organize a complex sales pursuit strategically and tactically is required.
- Ability to review, digest and comment on legal documents related to the processing of a sale is essential. Negotiating with procurement personnel on insurance and legal points is essential. Seminar training or college course work in business law is a plus.
- Ability to aggressively engage new prospects who are participants in tradeshows and other marketing events.
- Ability to ascertain new marketing and sales opportunities learned through sales interactions.
- Ability to work in an environment which requires a high volume of phone calls and emails.
- Demonstrated ability to assist clients with justification of purchases, business case ROI, comparative analysis, etc.
- Demonstrated ability to develop proficiency in an engineering discipline is required (e.g. nomenclature, process, motivations, environmental impact, etc.). Knowledge of ISA 18.2, EEMUA 191 and other Alarm Management best practice documents is a plus, but proficiency will be required within 90 days.
- Previous experience in entry level support is a plus.
- Knowledgeable through training or real-world application of a documented sales approach. Knowledge of Miller Heiman Strategic Selling principles is a plus.
- The successful candidate must be an aggressive, highly skilled professional.
- Strong team building, motivation, presentation, organizational, verbal and written communication skills.
- Four year Bachelor's degree and/or comparable experience is required.
- Management of a sales group is a plus.
- Foreign language speaking and writing skills are a plus.
- Previous experience in writing technical white papers and presenting at technical conferences is a plus.
Specific Job Responsibilities
- Attain targeted sales goals and performance through the effective management of the active client relationships.
- Pursue leads generated through marketing initiatives.
- Pursue assigned enterprise accounts.
- Provide product demonstrations by utilizing webinars, onsite visits, or best possible presentation methods to close opportunities.
- Prepare, collaborate on the development and/or maintain Sales and Marketing strategy documents for various industries or products; these strategies will guide internal and partner resources in the collaborative pursuit of business.
- Apply principles a recognized sales methodology to sales pursuits.
- Prepare sales pipeline reports and project sales forecasts.
- Review and comment on client contracts for licensing and services and other types of commercial paper.
- Create or modify sales proposals.
- Create or modify presentations.
- Create or modify solution architecture diagrams.
- Review and edit marketing materials.
- Participate in research and development by providing feedback on various issues (e.g. feature requests, acceptance or comments on product updates).
- Collections.
- Conduct coaching sessions with new users.
- Stay current on industry regulations, technical papers, etc.
- Participate in and assist in coordination of tradeshows, seminars, workshops, conferences, etc.
- Collaborate with business partners.
- Resolve customer concerns regarding the sales/delivery of products, both with the customer and internal company personnel.
- Participate and close large sales opportunities with sales representatives and staff. Some opportunities may require onsite visits and travel.
- Works closely with Marketing to execute a consistent message to our installed base and new market potentials.
- Promotes products at trade shows and technical conferences.
- Uses customer exposure to develop new product concepts.
Previous experience with process control industry, specifically in control room operations, is highly desired.
Senior Software Engineer
I. General Summary of Responsibilities
Provides technical leadership for TiPS products using .NET framework in a thin client environment using C# for industrial process control solutions.
Designs, modifies, develops, and writes software application systems. Provides analysis related to software design and development, and solves problems. As a technical project lead, must be able to evaluate and review potential projects, create realistic deadlines and meet those deadlines based on resources at hand. Ensures all engineering projects, initiatives, and processes are in conformance with established policies and objectives.
May recommend and manage development projects using outsourcing companies to accomplish software development goals.
II. Candidate Qualities
- Minimum of 5 years related experience in software development.
- Four-year degree in computer science or computer engineering required.
- Must excel in .NET 3.5 framework using C# with an emphasis in thin client architecture.
- Excellent working knowledge of writing and implementing SQL Server stored procedures and using LINQ is required.
- Position requires software project management and organizational skills to handle all aspects of the software development cycle from conception through product release and maintenance. Attention to detail and high quality standards are required to maintain consistency in our products.
- Position will interact with customers globally and help develop products in mission critical applications.
- Development team uses MS TFS and migrating to an Agile environment (currently using modified waterfall approach based on customer requirements for audited processes) using OnTime software.
- Knowledge of C# used in a multi-threaded, real-time network communication applications is a plus.
- Knowledge of implementing in a MVC architecture is a plus.
- Knowledge of Sencha Ext JS framework is a plus.
III. Specific Job Responsibilities
- Manage the software release process to meet scheduled release dates without assistance from the supervisor.
- Participate in forward direction discussions as required for new product development and enhancements.
- Develop Software Requirements Specification based on marketing requirements.
- Develop applications in various software languages (C#, and VB.NET legacy code, and some JavaScript) based on approved SRS.
- Analyze current programs and processes, and make recommendations to yield a more efficient product or increase product performance.
- Provide analysis and feedback on peer code reviews.
- Provide unit testing before release to product test.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables or procedural, modular and database level.
- Review and repair legacy code.
- Respond promptly and professionally to bug reports and assist test personnel in the analysis of defects uncovered during product testing.
- Assist in the development of user technical documentation prior to product release.
- Interact with customers as needed during all phases of the product life cycle.
- Research and recommend software tools to management.
- Ability to multi-task and stay organized in a dynamic work environment.
- Ability to work productively in a team environment.
Field Service Engineer
I. General Summary of Responsibilities
Install LogMate software on DCS and SCADA systems. This position will also work with the development, sales and marketing teams in evolving the current high value and easy to use product into an even better tool critical to the safety and profitability of the facility. After installation, the customer will be trained on the use of LogMate. This position will assist in the development of training materials. Onsite customer feedback is an important component of this position.
II. Candidate Qualities
The successful candidate will be an energetic and highly skilled professional. Experience in the industrial process control industry is a plus.
- Excellent analytical and problem solving skills. Highly articulate with clear speaking and writing skills.
- Performed or participated in a LogMate installation.
- Understanding of alarm management.
- Understanding of computer systems and networking, including Windows, SQL Server, and control systems.
- Knowledgeable in DCS control systems. Knowledge of multiple DCS and/or SCADA systems is a plus.
- Based in Georgetown, Texas or the Greater Austin area. Relocation fees are negotiable.
- Knowledgeable in EEMUA 191 and ISA 18.2.
- Willing to travel internationally. A valid passport must be presented upon acceptance of this position. If the applicant is not a U.S. citizen, a U.S. work visa must be presented. Please, no M-1 visas.
- Willing to perform installations on offshore oil platforms and drilling ships, often internationally.
- Willing to write and submit post-installation reports.
- Four year Bachelor’s degree and/or comparable experience is required.
III. Specific Job Responsibilities
- Install LogMate on a variety of DCS and SCADA control systems.
- Travel to customer’s site, both domestic and international.
- Prepare post-installation reports, which include customer suggestions and your own observations on product improvements.
- Conduct alarm management and LogMate training.
- Coordinate travel arrangements.
- Up to 75% travel is required.
Are you right for the job?
Please provide a copy of your resume, your compensation requirements, a description of your qualifications and experience and how they apply to the position.
Send it via one of the following:
Email to: hr@tipsweb.com (attach resume as Word document if possible). Please note the position you are applying for in the subject line of the email.
Fax to (512) 863-5392 or mail it to the address below.
Human Resources
TiPS Incorporated
2402 Williams Drive
Georgetown, TX 78628
